Support
Shipping Programs
Know your shipping charges before placing an order! TrueShip is an exclusive ordering feature that provides accurate freight quotes upfront, with discounted shipping rates for distributors.
How it works:
- Enter your shipping address on the order confirmation page
- Choose a shipping method (UPS shipping methods only)
- View TrueShip costs and transit times before submitting your order
Exclusions:
- FedEx, USPS and truck shipments not eligible
- Orders over 50lbs not eligible
- Multiple box shipments do not apply
- Products without documented weights/dimensions not eligible
- Collect and 3rd party accounts not eligible

Get two-day delivery anywhere in the United States at regular ground rates!
Qualifications:
- $50.00 minimum order (before taxes and freight)
- Must ship to U.S. destination
Conditions:
- Some oversized and overweight products do not apply
- Collect and 3rd party accounts not eligible
- Neuco will determine the carrier
Free shipping on orders of $3,000 or more!
Qualifications:
- $3,000+ net order must ship to one location in the Continental U.S.
- Ship Complete orders will ship for free
- For non-Ship Complete orders, up to two shipments per purchase order ship free
- Must request "NFA" at time of purchase
- Neuco will determine the carrier
For more information about any of our shipping programs, please contact our Sales team.