Company
About Neuco
Neuco is the premier master distributor of HVACR controls in North America, supplying replacement parts to wholesale distributors across the United States and Canada. We are a fourth-generation family business based in Bolingbrook, Illinois, built on quality products, exceptional service, and outstanding people.
With decades of industry experience, Neuco takes pride in our vast inventory from more than 200 trusted manufacturers. Our dedicated team of HVACR experts are committed to providing unparalleled support and same-day shipping on most orders. Whether you need a hard-to-find component or a common replacement part, Neuco's extensive network and efficient operations ensure that you get the right product, right when you need it.
- Extensive Catalog & Inventory
- Innovative Cross-Referencing
- Competitive pricing
- No Order Minimums
- Large Order Program
- N2G - Neuco 2-Day Guarantee
- NFA - Freight Shipping Benefits
- TrueShip - Instant Shipping Cost
- Discrete Drop-Shipping
- Expert Sales & Customer Support
- EZ-Return Policy
Mission Statement
Neuco utilizes dedicated people, innovative technologies and systems and a vast diverse inventory to supply North American HVACR distributors with the parts and accessories their customers need to maintain the comfort of their residential, commercial or industrial properties.
Core Values
Our values reflect who we are, what we stand for, and guide our behavior as we pursue our mission and strategies. Core elements of our value system include: Community, Commitment, Integrity, and Innovation which defines what we call "The Neuco Difference".
Leadership Team
Jon Neustadt
President
Paul Neustadt
Executive Chairman
Brian Neustadt
Executive VP Sales
Tim Stelzer
Executive VP Supply Chain
Gregg Skala
Senior Director IT
Ed Benway
Senior Director Sales
Scott Kohler
Senior Director Purchasing
Gretchen Alton
Senior Director Customer Support
Rene Finco
Chief Financial Officer
Kate Aiello
Director Human Resources
Dan Gawel
Senior Director Operations
Kathy Kerns
Director Software Development
Neuco History
Neuco can trace its roots back to 1907, when John M. Neustadt started his own business selling hay, coal and grain on the west side of Chicago. As markets evolved, the business changed to coal sales and delivery in the 1920's and 1930's.
After the Great Depression and World War II, foreseeing the demise of the coal industry for residential heating, the Neustadt Company diversified into the heating installation and fuel oil business. At its prime, Neustadt Fuel and Supply had a fleet of 10 oil delivery trucks servicing the west side of Chicago.
By the 1960's, natural gas was taking over more and more of the oil business. It was cheaper, cleaner and easier to get. In a bold move, Neustadt Fuel became Neuco, Inc., a distributor of automatic controls for heating. Way back then, Neuco carried only one product line - General Controls. Today, Neuco stocks over 275 of the top HVACR controls manufacturers, including Honeywell, Johnson Controls, Siemens and Danfoss.
In 2019, Neuco relocated all business operations from Downers Grove, IL to a new 145,000 square foot facility in Bolingbrook, IL. With three times the space as the previous location, Neuco's receiving, inventory management and shipping capabilities have undergone extensive improvements, all designed to enhance supplier-customer relationships.
Amid the evolutions of the company from 1907 to today, one thing has always been the same: Neuco's commitment to customer service and satisfaction is second to none. Neuco has recognized the importance of being able to supply customers with product as quickly and efficiently as possible. Increasing warehouse space, creating innovative shipping programs and providing 24-hour online ordering, and other promotions and services have proven total customer focus.
Neuco has come a long way and looks forward to meeting (and exceeding) the expectations of customers for decades to come.
Advisory Board of Directors
In 2021, Neuco established an Advisory Board of Directors to advise and assist Ownership and Management with strategies to continuously improve the company. Here are Neuco's Advisory Board members:
Sue Buchanan
Sue Buchanan is an independent corporate board director and former c-suite executive with over 30 years of experience in strategic planning, M&A, risk management, and leadership development. She currently serves on the boards of Zonatherm | ThermFlo Inc., Kingsbury Inc., PQ Corporation, and EnviroTech Services. Previously, she held senior leadership roles at Sasser Family Holdings and Carus Corporation. Sue holds an MBA from Northern Illinois University.
Dr. Ganesh Iyer, PhD
Ganesh Iyer is the President and CEO of Etnyre International Ltd., a 126-year old family business headquartered in Oregon, Illinois. He brings extensive global experience from 17 years at Caterpillar, spanning executive management, manufacturing, operations, supply chain, engineering, and M&A. Ganesh serves as a director on the Boards of Etnyre International, Cathedral Holdings, and Plymouth Tube, Inc., and is a member of the Board of Visitors at the Smeal College of Business, Penn State University.
Richard Jolly
Richard Jolly has spent 25 years combining faculty roles at leading business schools with consulting work. He is a Director at Stokes & Jolly Ltd, with offices in the UK and US, coaching senior leaders and delivering consulting assignments for clients in 41 countries. His focus includes professional services, creative industries, banks, and private equity, emphasizing strategy, leadership, and organizational change. He serves as a trusted advisor to multiple boards and develops leadership programs worldwide. He joined Kellogg School of Management four years ago and previously spent 22 years at London Business School.